Terms and Conditions

  Terms and Conditions

Terms and Conditions

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Ooakgifts.com provides this website as a service.

The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Ooakgifts.com does not accept any responsibility for any loss which may arise from reliance on information contained on this site.


Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this site is prohibited without the prior written consent of Ooakgifts.com.

Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of Ooakgifts.com has been obtained.

Links to other sites

Some links within this website may lead to other websites, including those operated and maintained by third parties. Ooakgifts.com includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents unless specifically noted.

This website and its contents are provided "AS IS" without warranty of any kind, either express or implied. 

Buying Goods from this Website

This site is governed by distance and online selling regulations applicable in the UK.
Ooak Gifts is not currently required to be VAT registered.

Non-Personalised Goods

  1. Full payment for any item is required at the time of purchase along with delivery costs.
  2. Any item may be returned for a refund up to 14 days after receipt of goods provided it is returned as new in the original packaging. Postage costs will not be refunded.
  3. Delivery costs are listed here and at the top of every sales page.
  4. Receipt of order will be confirmed by email. All orders are posted within 3 working days. Should there be any reason why this will not be possible the buyer will be notified and offered a refund if desired.
  5. All items are sent by tracked delivery. Please used a tracked service when returning goods. Refunds will not be given until the item has been received back.
  6. If goods are faulty in any way please contact Ooak Gifts by email prior to returning them. 

Personalised Goods

  1. These are goods made to order and personalised for the customer. Since these cannot be resold refunds and cancellations are not permitted unless goods are faulty.
  2. Full payment for any item is required at the time of purchase along with delivery costs.
  3. Once an order has been placed the customer will receive an email confirmation specifying what has been ordered.
  4. It is the aim that all personalised orders will be posted within 14 working days of ordering. Sometimes, however, this may not be possible for various reasons. If there is going to be a longer delay the customer will be notified and offered the chance to cancel with a full refund.
  5. Delivery costs are listed here and at the top of every sales page.
  6. All goods are sent using a tracked delivery service.

See also Delivery and Returns

  1. Ooak Gifts
  2. Terms and Conditions